Contact details of the Customer Relations Section

You also may contact the case handlers of the Customer Relations Section of the GVH:

  • by post
  • via e-mail
  • on the Customer Site/Client Portal (in Hungarian: ‘Ügyfélkapu’)

Consumer complaints related to the coronavirus pandemic may be submitted to the following e-mail address: covid19konzultacio@gvh.hu

Contact details

Address

1-3 Riadó street, Budapest, H-1026

Postal address

Pf. 211. Budapest 62. H-1391

Telephone enquiries:

+36 1 472-8851

You can send your comments and questions electronically to the following address:

ugyfelszolgalat@gvh.hu

Telephone enquiries can be made from Monday to Thursday from 8.30 am to 4.00 pm and on Fridays from 8.30 am to 1.30 pm.

Personal consultations at the Hungarian Competition Authority are currently suspended. You can send your submissions or signals by post or electronically as indicated above.

If you contact us via telephone, please fill in our short (quality assurance) questionnaire available at the link below after the call.  (The questionnaire is available in Hungarian.)

You may submit your complaint

  • by post: to the postal address Pf. 211. Budapest 62. H-1391
  • via e-mail: to the e-mail address ugyfelszolgalat@gvh.hu

National Telephone Customer Service (1818)

In addition to the above contact details of the Customer Relations Section, you can obtain information from the National Telephone Customer Service on the telephone number 1818, under the menu item ‘Other general administrative issues’ pressing button 7 and via the e-mail address 1818@1818.hu.